Your privacy is important to us. Learn how we collect, use, and protect your information.
We are committed to protecting your privacy and the security of your data. This Privacy Policy ("Privacy Policy") explains how we collect, store, access and/or use your information. This Privacy Policy applies to the Yoga With Sapna (YWS) Software, Website, Apps and Services. Please read it carefully. The User information we gather or process is used solely for providing YWS functionality and to improve the quality and security of the Services. Your information is not sold to third parties.
Your name, email, account settings, and any customized data are collected, transferred and stored securely by us. This information is used solely for your usage within YWS. This information is not shared with any third parties, except as specified in this policy.
If you purchase or subscribe to any Paid Services, your credit card number, credit card expiration date, security code, name, country and postal code are required. All payment processing will be done through a PCI-compliant third party. When paying by a credit card, your card details do not pass through our servers (they are sent directly to the payment services provider). When you subscribe to a Paid Service, upgrade your services, request changes to your Paid Services, or contact us with queries or requests about your Services (such as cancelling, refunding, or changing payment details), certain authorized members of YWS's support team may view certain aspects of your payment-related information contained in the payment provider's database through the dashboard they provide to us. This is limited to billing name, billing address, postal code, the last four digits of credit card(s), and credit card expiry dates. This information will only be accessed by us upon your request.
Mobile applications have well defined narrow permission levels that are enforced by the respective app stores, that restrict the information YWS Software has access to. The YWS can only access specific information that you have explicitly granted permission for. We cannot and do not track other activity on your phone. YWS Software may request additional optional permissions when you enable specific YWS features. When you enable a feature that requests an optional permission, the app will make it clear what permission(s) are being requested. The feature will be accessible only if you choose to allow the requested permission(s).
We gather and log data on how our users access and use the YWS app in order to understand users' preferences and to improve the content, features and overall experience of YWS. For example, we may log actions like clicking on more information about a video, liking or favoriting any content, etc. Some of the usage data we collect is sent to Google Analytics in a de-identified manner (this means, no identifying information is sent that could be linked to a User's account).
YWS utilizes (and may in the future utilize other or additional) third-party vendors and sub-processors to perform various functions and specialized services. User information may be shared with these third-parties to the extent required for them to perform their functions or to deliver their services. Such third-parties have their own policies for how they protect and use User data. YWS works only with industry standard third-party vendors and sub-processors who have transparent industry-standard policies with respect to protection and use of user data. However, YWS does not control or have responsibility for the policies or practices of any third-parties.
Data security is a high priority at all times. YWS uses a Tier 1 cloud provider to run its operations (Amazon's AWS). All data communication in transit to and from YWS's servers is secured using HTTPS/TLS. All YWS domains have HTTP Strict Transport Security (HSTS) enabled and are in the HSTS Preload list on the major browsers supporting this feature. All data in YWS's databases and their associated backups are held in encrypted form.
Upon deletion of a User's account, the account is flagged as deleted and the User's data is no longer accessible. This data is stored for a grace period of 90 days to allow for account recovery in the case of accidental or malicious deletion, or the User's desire to reopen their account. At the end of the grace period, the data is hard deleted. Upon request, a User can expedite the process of performing a "hard delete" to remove all of their personal data from YWS's databases. After a hard delete, all User data will be deleted from YWS's system (although it could still be present in encrypted database backups for up to an additional 45 days). To request an expedited hard delete, please contact us.
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of the data we hold about you. To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
YWS may use Cookies (on the web app) when a User installs or accesses the Software, Website or Apps and/or while providing Services. A "Cookie" is a small piece of text placed in the User's browser that allows a website or application to recognize a User's device. Cookies store small amounts of user information. Cookies are often necessary to track the User's settings and maintain a consistent, cohesive experience throughout multiple sessions. YWS uses both session-based and persistent cookies. You may alter the "Cookies" setting in your browser. Please keep in mind that cookies may be required for certain YWS functionalities, and by blocking these cookies You may limit your access to certain YWS Services or features.
The capitalized terms that are specifically defined in the User Agreement also apply to this Privacy Policy. The Company may make changes to this Privacy Policy at any time. Please check this page frequently. Your continued use of YWS or any YWS Services after any change is made to this Privacy Policy will constitute your acceptance of such change. If you have any questions about this Privacy Policy, please contact us.